About Dulux Solutions

Dulux Delivery Policy

Standard Delivery: The delivery will be fulfilled on working days (from Monday to Friday). Orders usually ship within 1-2 working days depending on payment confirmation and your selected delivery address and availability of your items. Delivery is free.

Delivery Policy

Standard Delivery: The delivery will be fulfilled on working days (from Monday to Friday). Orders usually ship within 1-2 working days depending on payment confirmation and your selected delivery address and availability of your items. Delivery is free.

Next Working Day Delivery: To get delivery on the next working day, you will need to receive your Order Payment Confirmation on Monday to Friday.

Where available, you can choose a scheduled delivery method for your shipment, like Home Delivery, Pickup Point Service.

If you have not received the Product(s) within the estimated delivery time specified in the dispatch confirmation, you should contact us via our website or by email or by telephoning.

For more information contact us.

Delivery Information

If you fill in the wrong delivery data, it might cause delay or a missed delivery.

If your order is being delivered to a business address, please be advised that our carrier will deliver to a mailroom or delivery point and will request a signature from the mailroom supervisor; our carrier does not require a signature specific to the order details.

If you provide a home address which has a reception or concierge service, our carrier will deliver to the concierge. The concierge can sign for the delivery as long as they have a fixed location in the reception or within the building.

Questions about your orders

Missed a delivery?: In the event that no one is available at the address at the time of delivery, a note will be left to advise you whether your order has been left in a safe place, such as a neighbor, or if you need to contact the carrier to arrange a new delivery time.

If the estimated delivery date showed in your dispatch email has passed and you have not received your parcel, please contact Dulux Solutions Customer Service. We will investigate with the carrier and strive to deliver your order as soon as possible. We may require you to complete a missing shipment declaration.

Damaged orders: If your item is damaged when you receive it, you can refuse the delivery. If you only find damage after receiving the delivery, please call Dulux Solutions Customer Service. In the event of a damaged delivery, Dulux Solutions will contact the delivery service directly to resolve the issue as quickly as possible and with the least inconvenience to you. We will make every effort to keep you informed of the progress of our investigation and to provide you with a replacement.

Contact Us

If you have any questions regarding this Refund Policy, please contact us.

Get in touch

We’re the best professionals in this field, Get in touch for making great things possible.

USA Address:
3 Downey Dr,
Huntington, NY 11743 United States

Pakistan Address:
House NO 468, Block E, Pak Arab
Housing Society Ferozpur Road Lahore

Phone:
+1 (917) 933-5002

Whatsapp:
+1 (917) 933-5002

Email:
info@duluxsolutions.com